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Starbucks

Starbucks is a publicly traded coffee company headquartered in Seattle, founded in 1971 by Jerry Baldwin, Gordon Bowker and Zev Siegl. Howard Schultz subsequently developed its coffeehouse model and international expansion. It operates company-owned and licensed coffeehouses and sells packaged coffee through partners. Its shares trade on Nasdaq under SBUX.

Contents22 sections
Key facts

Three Founders Start in Seattle

Jerry Baldwin, Gordon Bowker and Zev Siegl founded Starbucks in Seattle. Its original Pike Place Market store sold coffee beans, tea and spices, preceding the later coffeehouse model centered on prepared espresso drinks.⁠[1][2]

Howard Schultz Joins

Howard Schultz joined to lead retail operations and marketing. A 1983 visit to Italy exposed him to its coffeehouse culture.⁠[3][4]

Establishing Il Giornale

Schultz left Starbucks to establish Il Giornale, developing Italian-style coffeehouses. Starbucks became an early investor and coffee supplier.⁠[5]

Acquiring Starbucks Assets

Schultz raised $3.8 million to acquire the Starbucks name, roasting plant and six Seattle stores, adopting Starbucks as the combined brand. His subsequent expansion followed the business established by its three original founders.⁠[5]

Employee Benefits and Stock Options

The company offered health benefits to eligible full- and part-time employees in 1988 and introduced a stock-option program including part-time staff in 1991.⁠[3]

Going Public

Starbucks completed an initial public offering and traded on Nasdaq under SBUX.⁠[3]

Introducing Frappuccino

The company introduced Frappuccino blended beverages, expanding its cold-drink range.⁠[3]

Opening in Tokyo

Starbucks opened its first Japanese store in Tokyo, expanding beyond North America.⁠[6]

Entering Beijing

Starbucks opened its first Beijing store, beginning operations in mainland China.⁠[6]

Stored-Value Cards and Mobile Apps

The company introduced Starbucks Card in 2001 and iPhone applications and a mobile-payment test in 2009.⁠[3]

Completing the Nestlé Licensing Deal

Nestlé obtained perpetual global marketing rights for specified Starbucks packaged consumer and foodservice products outside Starbucks coffeehouses. The agreement excluded ready-to-drink products and in-store sales and did not constitute an acquisition of Starbucks Corporation.⁠[7]

Buffalo Union Ballot

The NLRB reported a 19–8 vote at Buffalo’s Elmwood store in favor of representation by Workers United. The representation vote did not establish that a collective bargaining agreement had been signed.⁠[8]

Brian Niccol Becomes Chairman and CEO

Brian Niccol became chairman and CEO and subsequently pursued the Back to Starbucks program, emphasizing coffee preparation, the store experience and customer connection.⁠[9]

Announcing the Green Dot Assist Pilot

Starbucks introduced Green Dot Assist, a generative-AI assistant piloted in 35 coffeehouses. Baristas could ask work-related questions, including drink recipes, conversationally on iPads. The announcement concerned a test of an employee support tool.⁠[10]

Store Restructuring

The company reported 627 restructuring-related closures in the fourth quarter of fiscal 2025, more than 90% in North America. This closure count differs from the net change after openings.⁠[11]

Reporting Fiscal 2025 Results

For fiscal 2025, ended September 28, revenue was approximately $37.2 billion, up 3%. Global comparable sales declined 1%, and GAAP earnings per share were $1.63.⁠[11]

Closing the China Joint Venture

Regulatory filings date completion of the Boyu China transaction to March 30; it was announced on April 2. Boyu held 60% of the venture, while Starbucks retained 40% and its brand intellectual property. Some 7,991 stores became licensed locations, and the business was deconsolidated.⁠[12][13]

Reporting Fiscal Third-Quarter Results

For the quarter ended June 28, revenue was $9.3227 billion, down 1.4%, while global comparable sales rose 7.9%. Starbucks ended the quarter with 41,304 stores, approximately 33% company-operated and 67% licensed. China’s deconsolidation affected revenue comparisons, making consolidated revenue and comparable sales distinct measures.⁠[14]

Announcing Further North American Closures

Starbucks announced plans to close about 250 North American stores, citing financial performance and customer experience. The announcement described action planned for that week, rather than each location’s closure date. AP separately reported that the company and union had still not reached their first collective agreement.⁠[15][16]

Business: Coffeehouses, Licensing and Packaged Products

Starbucks is a publicly traded coffee company headquartered in Seattle. It combines company-operated and licensed coffeehouses selling coffee, other beverages and food with packaged-product partnerships. Its name draws on Moby-Dick, and its emblem depicts a twin-tailed siren.⁠[17][14][7][4]

Website and Public Accounts: Official Brand Channels

Sources

  1. Our Founders (opens in a new window)
  2. Our Original Store (opens in a new window)
  3. Starbucks Company Timeline (opens in a new window)
  4. About Us (opens in a new window)
  5. Il Giornale (opens in a new window)
  6. Starbucks 2000 Annual Report — Narrative (opens in a new window)
  7. Nestlé and Starbucks Close Global Licensing Deal (opens in a new window)
  8. NLRB Region 3 Announces Starbucks Ballot Results (opens in a new window)
  9. Back to Starbucks: Two Years of Progress (opens in a new window)
  10. Meet Green Dot Assist (opens in a new window)
  11. Starbucks Reports Q4 and Full Fiscal Year 2025 Results (opens in a new window)
  12. Fiscal 2026 — Acquisitions and Divestitures (opens in a new window)
  13. Starbucks and Boyu Capital Finalize Joint Venture (opens in a new window)
  14. Starbucks Reports Q3 Fiscal Year 2026 Results (opens in a new window)
  15. Creating Coffeehouses Customers Love (opens in a new window)
  16. Starbucks Plans More North American Store Closures (opens in a new window)
  17. Starbucks — LinkedIn (opens in a new window)
  18. Starbucks — X (opens in a new window)
  19. Starbucks Coffee — YouTube (opens in a new window)