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Marriott International

Marriott International, Inc. is an American lodging company that franchises, operates and licenses hotel, residential, timeshare and other properties; at year-end 2025 its system had 9,805 properties in 145 countries and territories.

Contents15 sections
Key facts

Root Beer Stand and Hot Shoppes

In 1927, J.W. Marriott Sr. and his wife, Alice, opened a nine-stool root beer stand in Washington and built it into the Hot Shoppes chain of Washington-area restaurants, incorporating Hot Shoppes Inc. in 1929.⁠[1]

Becoming a Public Company

In 1953, Hot Shoppes, Inc. became a public company, offering stock at $10.25 per share.⁠[2]

Entry into the Hotel Business

The company entered the hotel business in 1957 with the Twin Bridges Motor Hotel in Arlington, Virginia.⁠[1]

Renaming and Split

The company was renamed Marriott Corporation in 1967. In 1993, Marriott Corporation split into two separate companies, Host Marriott Corporation and Marriott International, Inc.⁠[2]

Sodexho Marriott Services Transaction and Spin-off

In 1998, Marriott International planned to combine its Marriott Management Services division with Sodexho’s North American operations as Sodexho Marriott Services, Inc. and to spin off its remaining business to shareholders as a pro rata special dividend. The spun-off company was to be renamed Marriott International, Inc., with its common stock listed on the New York Stock Exchange, and the transactions were expected to close on March 27, 1998.⁠[3]

Arne Sorenson Named CEO

On December 14, 2011, the board elected J.W. Marriott, Jr. executive chairman and chairman of the board and named Arne Sorenson chief executive officer, effective March 31, 2012. J.W. Marriott, Jr. said he had personally recruited Sorenson to Marriott in 1996.⁠[4]

Transfer to Nasdaq Announced

On October 7, 2013, the company announced it would move its listing from the New York Stock Exchange to The NASDAQ Stock Market, with trading expected to begin on October 21, 2013, under its existing ticker symbol “MAR.”⁠[5]

Starwood Acquisition Completed

On September 23, 2016, the company completed its acquisition of Starwood Hotels & Resorts Worldwide, Inc.; Starwood shareholders received $21.00 in cash and 0.80 shares of Marriott Class A common stock per share. The combined company had 30 brands and more than 5,700 properties with 1.1 million rooms in over 110 countries.⁠[6]

Database Security Incident Disclosed

The company disclosed a security incident involving the Starwood guest reservation database. An internal security tool raised an alert on September 8, 2018, and the investigation found unauthorized access to the Starwood network since 2014. The database held information on up to approximately 500 million guests, some of it including passport numbers and encrypted payment card numbers.⁠[7]

UK ICO Fine of £18.4 Million

The UK Information Commissioner’s Office (ICO) fined Marriott International £18.4 million for the breach from the point the GDPR came into force in May 2018. About 339 million guest records were involved worldwide. It had proposed about £99.2 million in July 2019; the final amount reflected Marriott’s representations and the economic impact of COVID-19.⁠[8]

Sorenson’s Death and Anthony Capuano’s Appointment

Arne Sorenson died on February 15, 2021, at 62, while battling pancreatic cancer; CEO since 2012, he was the first chief executive without the Marriott surname. On February 23 the company named Anthony Capuano chief executive officer and a board member.⁠[9]

Settlements with the FTC and States

The Federal Trade Commission (FTC) and a coalition of state attorneys general announced settlements with Marriott and Starwood over three data breaches, which the FTC said began in June 2014, July 2014 and September 2018 and affected more than 344 million guest records. The District of Columbia and every state except California joined the coalition.⁠[10]

One settlement required Marriott to pay $52 million and strengthen its security practices, and the proposed FTC order required an effective cybersecurity program, annual compliance certification for 20 years and a third-party assessment every two years.⁠[11]

As of Year-End 2025: Scale of Operations

At year-end 2025 the system had 1,779,936 rooms and Marriott managed the employment of about 414,000 associates.⁠[12]

Full-Year 2025 Results

Total revenues for 2025 were $26,186 million (2024: $25,100 million) and net income was $2,601 million (2024: $2,375 million), or $9.51 per diluted share. The year-end development pipeline comprised 4,056 properties with nearly 610,000 rooms.⁠[13]

Sources

  1. From root beer stand to global corporation (opens in a new window)
  2. Our Story (opens in a new window)
  3. New Marriott MI, Inc. Form 10-K for fiscal year ended January 2, 1998 (opens in a new window)
  4. Marriott International on the Move Nearing 85th Anniversary; Bill Marriott Elected Executive Chairman, Arne Sorenson Named CEO (opens in a new window)
  5. Marriott International to Transfer to The NASDAQ Stock Market (opens in a new window)
  6. Marriott International Completes Acquisition of Starwood Hotels & Resorts Worldwide (opens in a new window)
  7. Marriott Announces Starwood Guest Reservation Database Security Incident (opens in a new window)
  8. ICO Fines Marriott International £18.4 Million for Security Breach (opens in a new window)
  9. Marriott International names new CEO following death of Arne Sorenson (opens in a new window)
  10. FTC and Coalition of State Attorneys General Announce Settlements with Marriott over Guest Data Breaches (opens in a new window)
  11. FTC orders Marriott to pay $52M and enhance security practices (opens in a new window)
  12. Marriott International, Inc. Form 10-K 2025 (opens in a new window)
  13. Marriott International Reports Fourth Quarter and Full Year 2025 Results (opens in a new window)