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BetterUp

BetterUp is a U.S. coaching and workforce development platform founded in 2013 that provides human and AI coaching to employees of client organizations; it was valued at $4.7 billion after its 2021 Series E.

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Key facts

Founding

BetterUp was founded in 2013 by Alexi RobichauxAlexi RobichauxAlexi Robichaux is co-founder and CEO of BetterUp, a coaching and workforce development platform, and was previously a director of product management at VMware.Open the full entry and Eduardo (Eddie) Medina with help from friends, family and a few angel investors. The company says it grew out of Robichaux’s experience of burnout as a young executive and his discovery of the value of coaching.⁠[1][2][3]

Lightspeed Invests in Series B

February–April 2021: Series D and Chief Impact Officer

Series E

The company said at the time that it had more than 380 enterprise customers and over 3,000 coaches, and had completed more than one million coaching sessions over the previous eight years.⁠[1]

AI Coaching

On January 21, 2025, BetterUp announced from Austin the launch of AI coaching, which tailors coaching to each employee’s role, personality, learning style and company culture, supports practice for difficult conversations and leadership development, and connects employees to human coaches when needed.⁠[5]

New Chief Financial Officer

On May 12, 2026, BetterUp named Kristian Talvitie, executive vice president and CFO of PTC from 2019 to 2025, as chief financial officer overseeing finance, accounting and investor relations; the company said it served more than 750 organizations.⁠[6]

Leadership and Offices

BetterUp’s leadership includes co-founder and CEO Alexi Robichaux, co-founder and COO Eduardo (Eddie) Medina, President of Global Field Operations John Eldh, Chief People and Community Officer Jolen Anderson, Chief Scientist Kate Niederhoffer and Chief Coaching Officer Michael Woodward; the company has offices in Austin, Texas, and Toronto, Ontario.⁠[3]

Related Organizations, Websites, and Public Accounts

Sources

  1. BetterUp™ Raises $300 Million Series E at $4.7 Billion Valuation, Making the Company the Largest Mental Health and Coaching Startup in the World (opens in a new window)
  2. BetterUp CEO — and Prince Harry’s New Boss — on Launching a Coaching Start-Up: ‘I Wasn’t Managing My Own Psychology’ (opens in a new window)
  3. About Us (opens in a new window)
  4. BetterUp (opens in a new window)
  5. BetterUp Launches AI Coaching (opens in a new window)
  6. Kristian Talvitie Joins BetterUp as Chief Financial Officer (opens in a new window)